Contact information
Contact Information Policy
Last updated: [Insert Date]
At Half Send Gear, we're here to help. Whether you have a question about your order, need help with a product, or want to give us feedback, we’re always happy to hear from you.
How to Contact Us
For all customer service inquiries, please reach out to us at:
Email: tylerroylance07@icloud.com
Business Hours: Monday-Friday 9am-5pm
We aim to respond to all messages within 1–2 business days. Response times may be slightly longer during peak seasons or holidays.
Order Support
If you're contacting us about an order, please include your order number and a brief description of the issue so we can assist you as quickly as possible.
Social Media
You’re welcome to connect with us on our social channels, but for order-related questions or support, please email us directly for the fastest response.
Mailing Address (if applicable)
If you have returns, correspondence, or need to send us something by mail, please contact us first for instructions. Our mailing address will be provided upon request.